Support

Contact Support

If you need assistance with Citation Mapper, email our support team and include your account email, device type, and a short description of the issue.

Common Requests

• Subscription and billing questions
• Account access or login issues
• Bug reports and feature requests
• Data licensing or attribution inquiries
• Account deletion requests

Response Times

We typically respond within 1–2 business days. For urgent issues, please include “Urgent” in the subject line.